Terms & Conditions
Terms & Conditions
The following terms and conditions of use (the “Terms and Conditions”) govern your use of the website shopusa.brewdog.com which shall include, without limitation, the home page and all other pages under the same domain name, and all content thereon (the “Site”) as provided by BrewDog Brewing Company LLC. We may change the Terms and Conditions from time to time and at any time without notice to you, by posting such changes on the Site. BY USING THIS SITE, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS AND CONDITIONS AS APPLIED TO YOUR USE OF THE SITE. If you do not agree to these Terms and Conditions, you may not access or otherwise use the Site. By using the Site following any modifications to the Terms and Conditions, you agree to be bound by any such modifications to the Terms and Conditions.
This Site is intended only for the use and enjoyment of persons who are 21 years of age or older and legally reside in the United States. You must be 21 years of age or older to access or otherwise use this Site. Persons under 21 years of age are prohibited from using this Site in any way. If you consider any material on this Site to be inappropriate or offensive, please do not visit this Site.
By placing your order on this Site you are agreeing to the terms and conditions set out below. Use of any functionality of this Site constitutes acceptance of the Terms and Conditions.
Any personal information provided by you is confidential and will not be passed on to any other companies or organizations not affiliated with our online business.
By placing an order you verify that you and order recipients are at least 21 years of age. At the time of delivery, the order recipient must sign an age verification receipt stating that they are at least 21 years of age and must present a valid driver’s license, military ID, passport or State ID for identification.
If the recipient is found to be under the age of 21 by the shipping company, the order will be returned to us and no refund will be given.
The package will be attempted to be delivered up to three times, after that, the package will be returned to us and the buyer will be liable for paying the original shipping charge and return shipping charge.
Delivery of Alcohol
Delivery can only be made to an address where an individual at least 21 years old can sign for the shipment during regular business hours. Products can be shipped to a place of business or residence. We cannot ship to PO Boxes, APO/FPO addresses, and Mail Boxes.
Alcohol products are only available for sale in the state of Ohio currently which will be noted in the description of the product. If you order a limited product to be delivered outside of Ohio, the product will be removed from your order and sent without the limited product. You will not be charged for any products that are not mailed out.
If your order contains both alcoholic and non-alcoholic products (including merchandise), we will try to ship these together, however they may be shipped separately. You will only need to sign for the package containing alcohol.
We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.
While every effort is made to supply all items listed online, there are instances where this may not be possible. In these cases, we will contact you and offer a substitute with the same or greater value.
We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice.
We make every effort to ensure that the information on this Site is correct. However, BrewDog takes no responsibility and shall not be held liable for information that is incomplete, inaccurate or out of date.
Even where your payment is accepted by our systems, no contract shall exist until BrewDog have dispatched the items to you.
BrewDog will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this Site.
Currently payment can only be made using credit/debit cards through Shopify payment gateway. We cannot take orders by phone or email.
Card payments are made through a secure server. BrewDog do not store your financial details. Your personal details are not passed to any third party.
Payment will be taken at the time of ordering.
For full delivery information please read our Shipping & Returns information page.
We always aim to deliver your order promptly but cannot accept liability for delay.
In connection with each alcohol transaction, you represent that you may purchase and receive the products ordered in compliance with all applicable laws, including, without limitation, the alcoholic beverage control laws of the jurisdiction in which you reside, and that such products will be used only in a lawful manner. By placing an order, you represent that you are 21 years of age or older and you authorize us to act on your behalf to engage a common carrier to deliver your order where you want it delivered. Sales on this Site are made at the premises of BrewDog and title passes to you (the customer) at the premises of the BrewDog. If you have any questions regarding where a sale is being made, please contact us before purchasing the product. BrewDog make no representation as to the right of any person to import any product in to any state. Some state regulations require a business address for shipment and in those states, you represent that the address you have provided is a business address.
Deliveries must be signed for by a person of 21 years or older. Our couriers will request ID for every alcohol delivery. If the recipient does not show a valid form of ID, the package will be returned to us and will not be refunded.
It is the responsibility of the customer to report goods damaged in transit.
We shall not be liable to pay any compensation to you, other than any refund.
No compensation can be offered for loss of wages due to failed or late deliveries.
Customers accept responsibility for the safe storage and use of the products upon receipt. BrewDog are not liable for damage caused by customer mishandling.
Returns, Refunds and Cancellations
For our full returns, refunds and collections information please see our Shipping & Returns information page.
Please note: We cannot accept responsibility for delivery failure if you provide an incorrect address and zip code or incorrect contact telephone number. Please check this information when placing your order.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site (products chosen, delivery address etc) so that it can be passed onto us to generate your order.
By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using this website.